Deals directly with internal and external customers via telephone and electronic channels.
Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples and results.
Manage customers' accounts, document all customer interactions and communications.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for their work and each other.
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. They are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
They are a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. They pride themselves on delivering exceptional service and creating unforgettable trips for clients worldwide.
Conduct daily outbound outreach to assigned accounts.
Identify root causes behind customer concerns through active listening.
Deliver personalized, positive support aligned with the company brand.
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. They are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries.
Provide operational oversight of outsourced Customer Service operations.
Oversee internal Customer Service operations.
Manage all executive-level escalations across the Servicing organization.
GoodLeap is a technology company that delivers financing and software for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s AI-powered applications and developer tools to drive more transparent customer communication and streamlined payment and operations.
Assist clients in researching and booking hotel accommodations
Provide accurate details about hotel options, pricing, and amenities
Respond promptly and professionally to client inquiries via phone, email, or messaging platforms
They are a professional travel planning company committed to helping clients create unforgettable experiences around the globe. Their focus is on delivering excellent customer service and personalized support for every traveler.
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. We pride ourselves on delivering exceptional service and creating unforgettable trips for clients worldwide.
Support customers over the phone to schedule appointments for registering their firearms device.
Ensure accuracy and completeness of customer paperwork prior to submission.
Validate customer information and resolve documentation issues with attention to detail.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. They are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Design detailed travel itineraries including flights, hotels, cruises and tours.
Research destinations and provide recommendations based on client preferences.
Coordinate reservations and confirm availability with travel suppliers.
Destination Knot helps clients design personalized travel plans. They seem to be a company that values flexibility and provides access to tools and resources to support itinerary design.